Saying no to a kind offer or invitation can be tricky. We often feel slightly embarrassed by it – the last thing we want is to upset or offend the person who is making the offer. Luckily, there are a number of ways to ‘soften’ the refusal – to make it more polite and acceptable. This post aims to show you how.
Let’s imagine someone invites you out to dinner with a group of friends on Friday and you are unable to go. Of course, you could simply reply ‘No, thank you.’ or say ‘I can’t.’ but either of these responses might sound a little rude – or at least, not very friendly! The easiest way to ‘soften’ your reply is to start with an apology and a brief explanation of why you can’t come:
I’m sorry, I’m busy on Friday.
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